Contact

OlosChannel

Omnichannel service solution, fully personalized and focused on providing an innovative experience for your customer.

Agente digital Olos

How

OlosChannel works

Benefits of

OlosChannel

for your client

01

Greater possibilities for interaction

03

Intelligent self-service solutions

02

Integration of service channels

04

Uniformity in automatic interaction

Segments that

we serve

Financial
Explore all communication channels to interact with your customer in the way they prefer, increasing contact rates and customer satisfaction
Explore all communication channels to interact with your customer in the way they prefer, increasing contact rates and customer satisfaction
Health
Multiple applications, including customer service, no-show management, and appointment confirmations, all powered by a robust omnichannel platform
Multiple applications, including customer service, no-show management, and appointment confirmations, all powered by a robust omnichannel platform
Retail
Engage and delight your customers through a seamless omnichannel journey, utilizing all available channels and managing every interaction with a unified solution
Engage and delight your customers through a seamless omnichannel journey, utilizing all available channels and managing every interaction with a unified solution
Telecom
Omnichannel routings provide a competitive edge in terms of service agility and request resolution capabilities
Omnichannel routings provide a competitive edge in terms of service agility and request resolution capabilities
Services
Better operational and financial results through intelligent omnichannel routing, bringing a huge competitive advantage
Better operational and financial results through intelligent omnichannel routing, bringing a huge competitive advantage
Entertainment
Greater loyalty, proximity, agility and quality in service by exploring different communication channels
Greater loyalty, proximity, agility and quality in service by exploring different communication channels
Contact Center
Explore all communication channels to interact with your customer in the way they prefer, increasing contact rates and customer satisfaction
Explore all communication channels to interact with your customer in the way they prefer, increasing contact rates and customer satisfaction
Collection
Ensure better recovery rates by exploring omnichannel collection, where your customer is contacted through different channels and in specific situations, controlled by a unified solution
Ensure better recovery rates by exploring omnichannel collection, where your customer is contacted through different channels and in specific situations, controlled by a unified solution
Customer Service
Connect Agents, Bots and Customers in a unified solution that manages multiple channels in a centralized manner, providing more service possibilities
Connect Agents, Bots and Customers in a unified solution that manages multiple channels in a centralized manner, providing more service possibilities
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Solutions integrated to

OlosChannel

Olos Inbound/outbound

Olos receptive and/or active with all its integrated solutions managing dozens to hundreds of agents and campaigns.

Olos DA

Active and receptive voice recognition solution that promotes interactions from the beginning to the end of the contact, without the need for a human agent.

Olos Text

Integrated solution with better resources for managing text communication, using humans or bots, with full integration with different media such as WhatsApp, Messenger, SMS, among others.

Olos Analytics

Behavior analysis platform using the best existing speech analysis and transcription procedures.

Olos E-mail

Proof of agreements and sending documents are just a few examples of the dozens of applications of email in omnichannel journeys.

Olos Way

Olos Way is an integrated solution for optimizing the communication with clients, unifying multiple service channels in an intuitive platform. Ideal for businesses that look for efficiency and excellence in customer support.

Olos Channel

Omnichannel service solution, fully personalized and focused on providing an innovative experience for your customer.

Olos Clicker

Operate according to norms and standards established by current US laws.

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