Sales & Qualification

A structured sales operation with prospecting, automation and multiple channels

Olos organizes sales and qualification operations with a dialer, digital channels and automation, ensuring cadence, traceability and follow-up on every opportunity.

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Sales pipeline

From prospecting to follow-up
Four stages of a structured operation

Identify

Map and prioritize leads based on profile, history and conversion potential.

Reach out

Make contact via dialer, WhatsApp, SMS or email with an automated cadence.

Qualify

Apply qualification criteria and record the information that drives sales decisions.

Hand off

Route qualified opportunities and track the cycle through to close.

Capabilities applied to the sales operation

Lead Identification and Prioritization

Olos enables detailed mapping and prioritization of leads based on profile, history and conversion potential. The platform uses advanced analytics to segment and rank leads, ensuring sales efforts are directed at the most promising opportunities.

Efficient, Multichannel Outreach

By integrating channels such as predictive dialer, WhatsApp, SMS and email, Olos makes the first contact with customers easier through personalized interactions, whether handled by human or digital agents. This flexible, multichannel approach ensures communication reaches the customer in the most effective way.

In-Depth Qualification

The Olos platform lets you apply detailed evaluation criteria to determine the conversion potential of each lead. With this information, teams can fine-tune their outreach strategies and sales pitch to maximize sales effectiveness.

Opportunity Handoff and Closing

Olos helps identify real opportunities, handing qualified leads off to agents who can close the deal, or even completing the sales cycle automatically through digital agreements, where applicable. This increases the conversion rate and shortens the sales cycle.

Automation and Artificial Intelligence

With strategy automation and AI-powered text and voice bots, Olos maximizes contact center productivity and efficiency, enabling proactive interactions and helping agents focus on strategic tasks.

Governance and Monitoring

Monitoring and abuse-prevention tools are essential to keeping operations sound. Olos offers detailed tracking of behavioral history and tools to ensure compliance and quality in every interaction.

Building Successful Journeys

With the ability to create custom journeys for each customer or market segment, Olos ensures, through Olos Channel and JourneyX, that every interaction contributes to a positive experience and increases the likelihood of conversion.

Application scenarios

Prospecting

Multichannel outbound prospecting

A prospecting operation with a dialer and digital channels to maximize contact with qualified leads.

Sales pitch

Inbound lead qualification

Intake and qualification of campaign-generated leads, with defined criteria and automatic handoff.

Conversion

Opportunity follow-up

Artificial intelligence that sharpens sales arguments and objection handling to drive more conversions.

Ready to transform your results?

Talk to our experts and discover the best strategy for your operation.

+180 clients
in the base
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